Privacy &
order terms.

1. Operator

FORM/45 is operated by vinireto s.r.o., company ID 23101717, registered at Skolska 660/3, Nove Mesto, 110 00 Prague 1, Czech Republic, entered in the Commercial Register maintained by the Municipal Court in Prague, file C 421409.

Privacy and order enquiries: [email protected].

2. Website measurement

We record first-party technical and shopping-journey information needed to operate and improve the store. This can include a random session identifier, page and product viewed, selected format, flavour and price variant, cart value, checkout stage, referral and campaign parameters, browser language, timezone, approximate country, device class, engagement and error diagnostics.

FORM/45 uses controlled price, creative and page-layout tests. A visitor may therefore see a different offer or presentation from another visitor. Test assignment and outcomes are used to compare customer preferences and checkout performance.

Google advertising and analytics tags may receive limited cookieless measurement signals in consent-denied mode when configured. The site does not automatically grant Google or Meta permission to store advertising or analytics cookies, and the Meta Pixel is not loaded without consent.

Choosing "Allow analytics" permits Google Analytics cookies to measure visits and shopping activity. "Essential only" keeps analytics cookie storage disabled. This choice does not enable advertising cookies, advertising personalization or the Meta Pixel. Your choice is remembered in this browser for up to 180 days. You can change it or withdraw analytics consent at any time using "Privacy settings" in the footer. Withdrawal removes accessible Google Analytics cookies and disables further analytics cookie storage; it does not undo earlier processing.

3. Checkout drafts

After checkout opens, FORM/45 may retain an anonymous draft containing the selected products, price variant, campaign attribution, locale and completion status. Name, email, phone number, delivery address and delivery notes are added to a recoverable draft only when the checkout recovery checkbox is selected.

Recovery drafts expire after 30 days. Unchecking the recovery option removes the draft contact and address fields. After a paid order, duplicate draft contact details are removed and the remaining anonymous draft is retained briefly for measurement.

4. International orders and earlier reservations

The international storefront uses a cart and Stripe checkout. Where delivery is enabled, the checkout shows the currency, final amount, shipping charge and delivery estimate before payment. Confirming payment charges that amount. We record the order items, currency and amount, delivery country and address, contact details, payment status and campaign attribution to process the order. Card numbers and security codes are handled by Stripe and are not stored by FORM/45. Checkout is unavailable for destinations whose delivery conditions have not been confirmed.

Earlier international availability reservations remain separate from paid orders. Those reservations did not collect payment or card details. Reservation data may be retained for up to 12 months to compare demand and send the requested availability update, unless a longer period is required for a resulting customer relationship or legal obligation. You may withdraw that earlier request using the contact address above.

5. Orders and payment

To process an order, we use the customer name, phone or WhatsApp number, optional email, delivery address, preferred contact method, cart, delivery choice and order status. FORM/45 may contact the customer about fulfilment and delivery.

Card fields are provided directly to Stripe. FORM/45 does not receive or store the full card number, expiry date or security code. Stripe charges the displayed order total after the customer confirms payment.

6. Service providers

Cloudflare provides website delivery, application hosting and database services. Stripe provides payment infrastructure. Google provides consent-denied campaign measurement and, with your permission, cookie-based Google Analytics measurement. Telegram is used for restricted internal notifications about paid orders. These providers process information only for the relevant operational purpose and under their own security and privacy terms.

7. Retention and rights

Information is kept only for the period reasonably needed for testing, fulfilment, fraud prevention, accounting, support and legal obligations. Checkout drafts follow the shorter periods described above. Access is restricted to people and providers who need it for those purposes.

You may ask for access, correction or deletion of personal information, or object to or restrict its use where applicable, by emailing the address above. We may need to verify identity before acting on a request.

8. Order conditions

Prices shown at checkout are fixed for that order and the displayed total is charged when payment is confirmed. Delivery targets start after dispatch and depend on order cutoff, address eligibility and courier coverage. Repeat-delivery preferences are reconfirmed separately and the current checkout creates no future automatic card charge.

Always check the delivered product label for ingredients, allergens, nutrition, batch and best-before information. Food supplements are not a substitute for a varied diet and healthy lifestyle. Product information does not replace medical advice.

9. Changes

These terms may be updated when the store, providers or processing purposes change. The effective date at the top identifies the current version. Continuing to use the site acknowledges the current terms; it does not itself switch on optional advertising or analytics cookie storage.